Please
keep in mind
[Reservation]
1. Ticket purchases are limited to 4 tickets per person per show.
2. This show is for 15 years old or older. (over 18 for the show at 11:00pm on Nov. 4) Those under 15 or 18 years old will not be allowed even if they are accompanied by adults.
3. The standing zone audience will enter the venue in the order of the admission numbers. Please note you will find your admission number on your ticket that you will pick up at the ticket booth on the day of the event. Your admission number is not the assigned seat number.
4. Reselling or transferring of tickets is strictly prohibited. The event organizers, affiliates, and agencies are not responsible for any tickets bought from an unauthorized third party.
5. We do not recommend standing zone to the elderly, pregnant women and persons with health problems. If you have any pre-existing health issues, please consult with your doctor before booking and let us know. The organizer, artists, affiliates, and agencies will not be responsible for any health problems and injuries that occurred during the concert.
6. The show can be cancelled without prior notice due to natural disasters or organizer’s circumstances and in that case, total amount of ticket will be refunded without cancellation fee
[Ticket pick up]
1. Please pick up your ticket at the ticket booth on the day. The ticket booth is open 2 hours before the concert (subject to change).
2. The final confirmation email from Trazy and a valid photo ID are required to pick up the tickets. All participants must bring a valid ID (passport or foreign registration card) for verification. If you fail to present a valid photo ID or an ID that does not have necessary information for verification, you will not receive your ticket and no refund will be issued.
3. Lost, stolen, or damaged tickets cannot be reissued. The event organizers, affiliates, and agencies will not be held responsible for any lost, stolen, or damaged tickets.
[Admission]
1. Standing zone audience will begin lining up in order of the admission number 1 hour and 30 minutes prior to the show, according to the instructions of usher/staff and signage. After waiting, the audience will be assisted to move to the entrance gate, and begin entering 1 hour prior to the show. (Opening hours can be changed depending on the circumstances at site)
2. Around the time show starts, the entrance may be restricted due to the production related issues. Also, the entrance may be delayed due to the crowd of audiences at the entrance gate, which may affect entering the venue on time. Please note that no refund will be issued due to these reasons. Nonetheless, please make sure to line up in front of the entrance gate in advance.
3. If you arrive at the venue after the admissions have started, or have left from the entry line during the admission, your admission number will become invalid and you will not be able to enter the venue according to your original admission number. You will only be able to enter the venue after everyone in the entry line has entered, so please make sure to arrive the venue at least 1 hour and 30 minutes prior to the show.
4. If you wish to re-enter the venue during the show, you will only be able to enter the back area of your designated section (Zone A, B, C and D). Please be advised that you will NOT be able to return to your original place. (the area you originally stood before leaving the venue)
5. Audiences are not allowed to move to or re-enter other sections besides their designated one as it may distract other audiences. Please only enter the section you have be assigned to.
[Precaution]
1. We advise audiences to avoid wearing any high heeled shoes as they may hurt their ankles or hurt other audiences. Please wear comfortable shoes to the show for safe and convenient viewing of the show.
2. Please bring PET bottled water with a lid to prevent dehydration while watching the show in the Standing Zone.
3. Visibility of the show might be limited depending on concert production, the area of viewing, height of audiences, and more, and audiences will NOT be able to exchange and refund due to the above reasons.
4. All audiences are advised to avoid relying on railings for safety.
5. If you are standing near the stage, please be careful of special effects. (firecrackers, Gunpowder, and concussion, etc.)
[Rules and regulations]
1. There may be a security bag search upon entering the venue.
2. Any types of recording, such as photography, videos, sound recording, or live streaming, with technical equipment or device such as DSLR, are considered as an infringement of copyright, and are strictly prohibited during the show. If caught, any of the recordings will be deleted on site and the person will be removed from the venue without any refund.
3. Usage of any item for better visibility in the Standing Zone (i.e. folding chair, etc.) is strictly prohibited as it might distract other audiences’ visibility and might cause falling accidents.
4. Only PET water bottle with a lid is allowed to bring inside the venue
5. Prohibited items:
- Items that may be a threat to others (weapons, firecrackers, flagpoles, etc.)
- Cans, glass bottle, plastic cups, etc. (all except PET water bottle)
- DSLR and/or professional cameras with telephoto lens, and video recording cameras (All device except personal cellphone)
- Laser / laser pen
6. If any prohibited item is found inside the venue, the possessor will be removed from the venue without any refund. The item will not be returned to the possessor.