Is there an extra charge for late-night transfers?
Yes, a $10 USD additional fee applies for transfers between 11:00 pm and 5:00 am. This applies for airport pick-ups if your flight arrives after 10:00 pm and for hotel departures scheduled between 11:00 pm and 5:00 am. Please contact inquiry@trazy.com to book transfers during these hours.
Can I book one transfer to pick up at both Terminal 1 and Terminal 2?
No. If you have arrivals at both terminals, please arrange for one party to move between terminals using free airport transportation. Our drivers cannot pick up from both terminals on a single booking.
Are refunds available if I cancel or don’t use the service?
No refund is provided for no-shows or if you do not use the service due to duplicate bookings with other providers, unless you cancel 2 days in advance.
How long does it take to travel between the Gyeonggido area and Incheon/ Gimpo Airports?
Incheon Airport Incheon Airport is located in Incheon city and requires 2 to 2.5 hours of travel time to reach major cities in Gyeonggido.
Gimpo Airport Gimpo Airport is located west of Seoul. It takes 1 to 1.5 hours to travel between Gimpo Airport and major cities in Gyeonggido.
*Please note that travel time may increase during peak traffic hours and on weekends.