This is a great solution for those who use Incheon as a travel hub. Our family spent seven weeks in Asia (KR, JP, TW) and having this storage option was a great alternative to lugging extra suitcases around. It's conveniently located in Terminal 1 and the stall is easy to find. The suitcases were secure and easy to pick up. However, they labeled them with a sticker that wasn't able to be easily removed from the luggage. Unfortunately, it left permanent residue on our suitcases.
Bing N
United States
2024-07-28 00:21
This is a great solution for those who use Incheon as a travel hub. Our family spent seven weeks in Asia (KR, JP, TW) and having this storage option was a great alternative to lugging extra suitcases around. It's conveniently located in Terminal 1 and the stall is easy to find. The suitcases were secure and easy to pick up. However, they labeled them with a sticker that wasn't able to be easily removed from the luggage. Unfortunately, it left permanent residue on our suitcases.
Yes, your luggage is insured up to a maximum value of $800 for any damage or loss directly caused by the service operator.
Where is my luggage stored?
Your luggage will be securely stored in a dedicated warehouse located 5 to 10 minutes from Incheon Airport.
When will my luggage be delivered to the airport?
The staff will deliver your luggage to the designated terminal 1 hour before your scheduled pick-up time.
Can I change my luggage pickup time?
Yes, you can request a pickup time change by contacting the customer service center at least 1 day in advance, no later than 6:00 PM (KST). Requests made after this deadline cannot be processed.
What if I have more than three bags of the same type?
Please make a separate booking for the additional bags if you have more than three of the same type.
Can I pick up my luggage from a different terminal?
Yes, but you must store your luggage for at least 2 nights to arrange pickup at a different terminal within Incheon Airport.
Can I store a bicycle?
Yes, bicycles can be stored if packed in a proper bike travel bag or box. However, high-value bicycles are not accepted. If you are concerned about scratches or damage, we do not recommend using this service for your bike.
What items are prohibited from storage?
The following items cannot be stored: - Golf bags - Skis or snowboards - Surfboards - Food items