Can I book the Hanbok rental service on the same day of use?
No, same-day bookings are not available. We recommend booking in advance to secure your preferred date and time.
Do I need to print the voucher?
No need to print — simply show your mobile voucher and a valid ID card, passport, or ARC on your phone at the Hanboknam in Jeonju Hanok Village.
Can I change the date of my Hanbok rental reservation?
Yes, you can change the date of your reservation at no extra cost up until 3 days before the original visit date. If you would like to change your booking, please contact us at experience@trazy.com.
How much time do I have to choose my Hanbok?
You have 30 minutes to select your Hanbok. Any extra time will be added to your rental hours.
How many Hanboks can I try on?
You can try on up to 2 Hanboks during your visit.
What Hanbok sizes are available?
Women’s sizes range from XS to XXL (44 to 99), men’s sizes from S to XXL (90 to 115), and children’s sizes are available for ages 12 months and older.
What happens if I return the Hanbok late?
If you return the Hanbok after the rental period, additional charges will apply as follows: - Basic Hanbok: 1,000 won per 10 minutes (per person) - Themed Hanbok: 2,000 won per 10 minutes (per person) - Premium Hanbok: 3,000 won per 10 minutes (per person)