Can I get a refund if I don't use the transfer service?
No refunds will be issued if you do not use the service due to duplicate bookings with other providers, unless you cancel in advance following the cancellation policy.
Is the price listed for a one-way or round-trip transfer?
The price shown is for a one-way transfer only.
Where does the transfer service operate?
This transfer service is available exclusively to and from accommodations within the Jeju downtown area.
Does this service include Hallasan hiking reservations?
No, hiking reservations for Hallasan are not included. Please make your hiking reservation separately on the official website.
How long will the driver wait for me at the pickup location?
The driver will wait up to 30 minutes from the scheduled pickup time. After 30 minutes, a waiting fee of 15,000 won per 30 minutes (30,000 won per hour) applies, payable directly in cash to the driver.
Can I change my pickup time?
Yes, please inform us of any pickup time changes at least 3 hours in advance.