Kathrine T

Belgium

2024-04-22 12:54

Our guide for this trip was Enoch and we were only a group of 5 so we were in a small van. The people in the group were all really nice and the places we visited were all so pretty and definitely worth visiting but I felt our "guide" was not the best. Since he was also our driver he had to drive us to each point and his driving was really not reassuring. He was using the GPS but still somehow kept making mistakes and taking the wrong route which made us lose time. He kept braking hard very often so we didn't feel that safe when he was driving. He was also quite insensitive and unprepared for the trip as he was always screaming to take pictures, to ask locals for directions, even when we were in a sacred place or telling the elderly in our group not to go and visit if they don't want to and telling people to walk faster. But we all paid because we wanted to visit the place so telling someone not to go because he didn't even properly check how to get somewhere was really unpleasant to hear. As a group we were trying to keep each other's pace so that the elderly would still be able to follow, which should have been the guide's responsibility. We were also being rushed from one place to another , around 40 min for the temple and the garden was also a bit stressful for the group. And to be given only 2 hours at Jeonju hanok village was really too short as that is where we also had lunch so we really only had 1 hour left to visit. The road was long so we were feeling relieved each time we stopped and arrived at the place safely. The places to visit were wonderful and would love to go back but I would rather be in a bus with a bigger group and a more prepared tour guide to feel more safe and at ease when I'm doing these day trips with Trazy. We all felt that Enoch did not want to be there and was just trying to get back as soon as possible since he was always complaining, which was quite unprofessional of his part.

Kathrine T

Belgium

2024-04-22 12:54

Our guide for this trip was Enoch and we were only a group of 5 so we were in a small van. The people in the group were all really nice and the places we visited were all so pretty and definitely worth visiting but I felt our "guide" was not the best. Since he was also our driver he had to drive us to each point and his driving was really not reassuring. He was using the GPS but still somehow kept making mistakes and taking the wrong route which made us lose time. He kept braking hard very often so we didn't feel that safe when he was driving. He was also quite insensitive and unprepared for the trip as he was always screaming to take pictures, to ask locals for directions, even when we were in a sacred place or telling the elderly in our group not to go and visit if they don't want to and telling people to walk faster. But we all paid because we wanted to visit the place so telling someone not to go because he didn't even properly check how to get somewhere was really unpleasant to hear. As a group we were trying to keep each other's pace so that the elderly would still be able to follow, which should have been the guide's responsibility. We were also being rushed from one place to another , around 40 min for the temple and the garden was also a bit stressful for the group. And to be given only 2 hours at Jeonju hanok village was really too short as that is where we also had lunch so we really only had 1 hour left to visit. The road was long so we were feeling relieved each time we stopped and arrived at the place safely. The places to visit were wonderful and would love to go back but I would rather be in a bus with a bigger group and a more prepared tour guide to feel more safe and at ease when I'm doing these day trips with Trazy. We all felt that Enoch did not want to be there and was just trying to get back as soon as possible since he was always complaining, which was quite unprofessional of his part.

Kathrine T

Belgium

2024-04-22 12:54

Our guide for this trip was Enoch and we were only a group of 5 so we were in a small van. The people in the group were all really nice and the places we visited were all so pretty and definitely worth visiting but I felt our "guide" was not the best. Since he was also our driver he had to drive us to each point and his driving was really not reassuring. He was using the GPS but still somehow kept making mistakes and taking the wrong route which made us lose time. He kept braking hard very often so we didn't feel that safe when he was driving. He was also quite insensitive and unprepared for the trip as he was always screaming to take pictures, to ask locals for directions, even when we were in a sacred place or telling the elderly in our group not to go and visit if they don't want to and telling people to walk faster. But we all paid because we wanted to visit the place so telling someone not to go because he didn't even properly check how to get somewhere was really unpleasant to hear. As a group we were trying to keep each other's pace so that the elderly would still be able to follow, which should have been the guide's responsibility. We were also being rushed from one place to another , around 40 min for the temple and the garden was also a bit stressful for the group. And to be given only 2 hours at Jeonju hanok village was really too short as that is where we also had lunch so we really only had 1 hour left to visit. The road was long so we were feeling relieved each time we stopped and arrived at the place safely. The places to visit were wonderful and would love to go back but I would rather be in a bus with a bigger group and a more prepared tour guide to feel more safe and at ease when I'm doing these day trips with Trazy. We all felt that Enoch did not want to be there and was just trying to get back as soon as possible since he was always complaining, which was quite unprofessional of his part.

Kathrine T

Belgium

2024-04-22 12:54

Our guide for this trip was Enoch and we were only a group of 5 so we were in a small van. The people in the group were all really nice and the places we visited were all so pretty and definitely worth visiting but I felt our "guide" was not the best. Since he was also our driver he had to drive us to each point and his driving was really not reassuring. He was using the GPS but still somehow kept making mistakes and taking the wrong route which made us lose time. He kept braking hard very often so we didn't feel that safe when he was driving. He was also quite insensitive and unprepared for the trip as he was always screaming to take pictures, to ask locals for directions, even when we were in a sacred place or telling the elderly in our group not to go and visit if they don't want to and telling people to walk faster. But we all paid because we wanted to visit the place so telling someone not to go because he didn't even properly check how to get somewhere was really unpleasant to hear. As a group we were trying to keep each other's pace so that the elderly would still be able to follow, which should have been the guide's responsibility. We were also being rushed from one place to another , around 40 min for the temple and the garden was also a bit stressful for the group. And to be given only 2 hours at Jeonju hanok village was really too short as that is where we also had lunch so we really only had 1 hour left to visit. The road was long so we were feeling relieved each time we stopped and arrived at the place safely. The places to visit were wonderful and would love to go back but I would rather be in a bus with a bigger group and a more prepared tour guide to feel more safe and at ease when I'm doing these day trips with Trazy. We all felt that Enoch did not want to be there and was just trying to get back as soon as possible since he was always complaining, which was quite unprofessional of his part.

Lisa-Marie G

Germany

2024-04-18 20:22